At Amity Veterinary Care, we believe that the team is our greatest asset.
Every personnel at Amity Veterinary Care has been carefully selected from a rigorous interview process placing attitude and mind-set as the most important criteria above paper qualifications. Following hire, they are then trained in various aspects that are required to become part of the team. Please see The Training for more details.
Working at AVC will not just a job, it will become a lifestyle. It is a continually learning process about the profession and life.
Time, effort and money will be invested in personnel development. As much as we like the team to stay permanent, we are aware that some may leave eventually but hopefully, they will leave as better people looking for better jobs. They will be recognised as making a difference to the practice, to other people’s lives, not just a number or a cog in the machine.
They will learn about the profession as a whole. They will learn about the workings of the practice, not just their job, being able to appreciate the whole of the practice.
Knowledge will be shared among vets such that it is a continual learning process.
Assistants will be encouraged to learn, understand and facilitate ongoing medical as well as surgical conditions. Working as receptionists, they will understand how important their jobs are and appreciate being the practice’s front line.
Roles can be replaced but every person is individual and irreplaceable.
Staff training plays a large role in the idea of Amity Veterinary Care. At least 4 hours every month will be dedicated to training.
Training topics vary from learning basic skills/tricks of the trade of effective veterinary nursing, how to be an effective engaging receptionist to meditation and mindfulness exercises. Exploration and discussions of current topics in the veterinary industry will be encouraged as well.
The focus will be to maximise the potential of each individual in delivering the best service to the clients and the patients while achieving personal growth in doing so.
Apart from Dr Lennon Foo leading most sessions, industry experts will be invited to share their knowledge as well.
When possible, national and international conferences/congresses will be attended as well.
Dr. Lennon Foo GPCert (SAM) BVetMed MRCVS
Dr Lennon Foo GPCert (SAM) MRCVS qualified from The Royal Veterinary College in 2004.
After a brief spell of mixed practice, he has been practicing small animal medicine since. He spent 18 months volunteering his services in Paignton Zoo, fulfilling his interest in exotic and wild-life medicine. He is a keen surgeon, capable of performing most soft tissue surgical procedures and basic orthopaedic surgery. He has also studied and has been practicing veterinary acupuncture since 2008, mainly for chronic or post-operative pain management.
Lennon obtained his General Practitioner Certificate in Small Animal Medicine in 2010, allowing greater understanding and improved treatment options for medical cases. Since then, he has developed a keen interest in laparoscopic surgery (minimally invasive techniques).
When he is not working, his time is spent with his lovely wife and their 4 children!
Lorraine joined the Amity team in May 2017 having retrained in the veterinary profession (her previous incarnation was as a Chartered Librarian for 15 years.)
Lorraine loves animals and has a black fluffy rescue cat called Louie. He chose her when she was volunteering at a cat shelter in Surrey; he climbed on her shoulder and sat like a parrot on a pirate, which she thought was a cool trick! He hasn’t done that once in the 6 years since she brought him home.
She dreams of a time when she can get an old Landrover Defender, a pack of dogs, some land and a donkey – all very far removed from her roots in the depths of London.
Lorraine will turn to mush at the sight of a whippet or chihuahua or any cat, particularly the old dribbly ones with one eye or other bits missing.
She confesses to being a terrible gardener and a worse cook, but love sweet treats. Particularly doughnuts.